While my experience of buying forex and offered rate was good, there was no response to customer query which i placed while travelling abroad. Further, it was told that there will be no charge in withdrawing currency abroad however they did not take any responsibility when charge was deducted on cash withdrawal.It is difficult to comment if it was mis selling or they them selves were ignorant of the charge which foreign banks charge on cash withdrawal. Had buyforex people had not given me assurance that no charge would be deducted, i wouldn't have easily avoided withdrawing any cash.
On returning to India, i called buyforex people and they told me to drop a mail, however after getting a negative response to my mail, i left the issue there itself.
Regards
Deepak