Delbert J.

Purchased furniture from Havertys and within a year leather on reclyners and couch cushions started cracking and pealing. Barely a year Haverties would not cover, after jumping through hoops and waiting for their response 30+ days they say we have to file claim with Guardsman. Guardsman said we waited to long to file a claim with them because we didn't report to them within 30dys. So we are stuck with cheap leather furniture that didn't last a year and no warranty that they sold us. Havertys should be ashamed for selling their customers a sorry fraudulent insurance like Gaurdsman that we paid a premium for!
I will never buy from them again and make sure I can report or give a bad review for both Havertys and Guardsman everywhere i can. They should both be held responsible for lying about a repair or replace warranty to customers.