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I am disabled. I ordered groceries from Amazon Fresh 4 different times, and they were never delivered. They have the worst Delivery Drivers, who don't follow instructions, because I left my apartment intercom number and my phone number in the driver instructions section.
I called Amazon Fresh to make a complaint the first time, and tried to trust them to deliver properly after that, to no avail. Same thing has happened 3 more times. Amazon Fresh Delivery service is NOT RELIABLE. Period.
Amazon Fresh has forces me to shop at Walmart, because they take EBT too now, so Amazon Fresh is not the only food delivery service that accepts EBT.
I am telling everyone I know who shops with Amazon Fresh, to switch to Walmart, because it appears Amazon has so many customers, that customer service isn't really important. That sucks. Amazon's clearly illiterate or non- caring drivers suck. Amazon Fresh sucks.
Tip for consumers:
Don't order from Amazon Fresh. Their drivers don't care about ensuring you get your groceries. They are content to just drop them at any door or building, then lie in the application, saying they delivered your food to you. Even when you leave your phone number so they can contact you. Either the drivers don't care, or they are illiterate, and can't read. Period.
Products used:
None. My order was never delivered, for the fourth time.
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