I have had to go to the Lowe's store in Alachua, FL a zillion times for different needs as we build a house. The appliance dept. and Son, one of the employees has gone above and beyond helping us. Even the delivery people for the appliances were great - as our original w/d combo. Wouldn't fit, so we had to return. We have gotten so many items from them and their return policy is great; they have a special way of tracking all your receipts if you sign up for a special card---great idea.
Hi Denise C.,
I’m very sorry that you have had this experience with our service. We take pride in providing effective and valuable career, resume and cover letter assistance to hundreds of thousands of people. We also explain that the subscription is auto-renewing. We state this on every page in the purchase process and we send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings.
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Please contact me directly with the email address you used to create your account so I can take a look at it personally and resolve this issue quickly for you. Please email me at anna.b@livecareer-support.com
I look forward to hearing from you.
Best regards,
Anna
LiveCareer