I use Hickory Farms every year to send packages to family in other states. I like to call my order in & have been met with friendly, helpful customer service every time. This year I had the privilege of choosing packages that came with perks! Free shipping & handling! But the best perk was the choices came with a charitable contribution from Hickory Farms for each purchase! WOW! What an incredible idea for Christmas Giving! All my packages arrived without incident & delighted my family recipients who always love receiving them. Thank you Hickory Farms! And Merry Christmas to all your fabulous & friendly Customer Service Representatives that I've had an experience with.