Think twice about booking your travel through Road Scholar:
Recently I booked a trip with Road Scholar and used their travel department to book my trip. As luck would have it weather delays created a situation where I would miss most of the trip so I chose to cancel the Road Scholar trip. When I asked United if they would cancel my flight and give me a refund they agreed…until the agent discovered I had booked the flight through Road Scholar. Because I booked through a third party, I was told I had to obtain a refund from Road Scholar directly. Road Scholar refunded all but $200.00 which they said was a booking fee. News to me, never was a booking fee if canceled discussed or mentioned while booking the flight. So, my advice to anyone thinking about booking a Road Scholar flight is to make their own travel arrangements or buy trip insurance.
Dear Dennis,
We are sorry to hear you had you cancel your adventure due to weather conditions.
Our cancelation and transfer fees are discussed during the time of enrollment and outlined in the enrollment packet. Although the airline may say they will provide a full refund that may not always be the case. Each situation is unique and we would like to get a better understanding of your circumstances. We will be reaching out to you directly to get further details.
Sincerely,
Road Scholar