devin r.

I went to this site because I wanted to buy a drone I saw on Extra. It showed up but the shipping package was damaged and the drone box was crushed in. I was giving it as a gift so I wanted to return it and get a new one with an undamaged box. The customer service folks were super nice and sent me a new one right away and made returning the other one very easy. Since then I've bought 2 other things from them and have been very happy with the quality.

Halfoffdepot bought nCrowd and I recently purchase stuff from nCrowd and to say they suck would be an understatement. I ordered 2 things; one arrived totally bent and the other never came. I emailed customer service and had several email back and forths and I'm still without one item and the bent item still hasn't been replaced and now they are referring me to their vendor. DON'T ORDER FROM THESE GUYS! They are terrible at sending what they sell and then are even worse about correcting the problem.

HAYNEEDLE IS A DISASTER! DO NOT BUY FROM THEM UNDER ANY CIRCUMSTANCES!
My wife bought an OVERPRICED $200 wooden box from them that came unfinished and unassembled. It was made out of the cheapest flimsiest wood you can find and when I was assembling it with their horrible directions the crap wood split when I tightened the screw. I complained to them and first they said they'd send a new box but then sent only a piece, which was the WRONG PIECE. Then they harassed me to send the broken piece back or they would charge me for the replacement piece. Horrible quality merchandise and terrible customer service.