I received a poorly packed, but undamaged package, however a terminal of one of the H11B bulbs was broken.
I contacted customer service and was instructed to return the item, for testing and replacement.
I also questioned that the LED chips used were not as advertised, this was never addressed.
The bulbs were returned at considerable cost, which I also queried, ignored again
One of the replacement bulbs was similarly damaged.
I more closely inspected and found that the terminal was merely soldered to the pcb board trace, which resulted in being easily damaged. I've been a technician for over 40 years, I've been able to repair and strengthen with some epoxy, hopefully it will last a while.
Poor design and construction, poor packaging and customer service. Look elsewhere.