Thumbnail of user dgarcia1129.dg

Don G.

Contributor Level

Total Points
80

1 Review by Don

  • Walmart Canada

3/21/24

They sent a damaged item. Sent the photos twice via email. CS is giving a run-around. Asking to talk to a Supervisor to escalate. I was told they cannot patch me to the Supervisor unless the photos were sent. I sent it again and when they are trying to connect me, they hunged up. Called back and same routine. Customer service got Indian heavy accent and hard to understand. Gets frustrated when you want to repeat what they said. No wonder walmart is getting lowest review. You lost another customer in me.

Products used:
End up using a damaged item.

Service
Value
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Returns
Quality

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