- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have ordered from Look Human in the past and have been very satisfied with my items. Not so much with my last transaction. I received an email stating my items were shipped (awesome!) ONLY to be given a tracking number that never populated any information. Mind you I placed my order NOVEMBER 30th.
After 2 emails, FB messenger comments, FB comments, voice-mail and live chat messages later, I finally opened a case with Pay Pal.
The next day I got a response on my order. They admitted that my item should have arrived by now and processed my order again. Ok awesome except I did NOT get a new tracking number. Or any response to follow up emails ASKING for a tracking number.
I have officially given up and opened a claim with Pay Pal. They have until January 2nd to reach out and fix the problem. I anticipate getting my money back as I have zero faith in getting my item.
Dominique hasn’t received any votes.
Dominique hasn’t received any thanks yous.
Dominique doesn’t have any fans yet.
Dominique isn’t following anybody yet.
Empty.
We sincerely apologize for the inconvenience you've experienced with your recent order. It's disheartening to hear about the challenges you've faced, and we truly appreciate your past satisfaction with our products.
We understand the frustration caused by the tracking issue and the lack of timely responses. This is not the level of service we strive to provide. We have taken note of your concerns and are actively working to resolve this matter promptly.