I ordered a purse 5 weeks ago, they had no problem charging my credit card the day I placed the order. After a couple of weeks I realized I had never received confirmation or a receipt. I reached out to them and they sent me a tracking number that never went anywhere. Their response was please be patient, they never attempted to try and find why my (supposedly) order wasn't going anywhere. Just don't waste your time, had to do a chargeback, you can purchase the same purses on Amazon, at least they are legit...