D R.

To start, I really thought I was booking with Trivago, only to miss the Hotels for Everyone, which was listed. I made a reservation, then realized that no where did the breakdown show if there was a resort fee included or not. There was $144 added for taxes and fee, with no explanation as to what Fees were covered. I. e parking, resort city, etc. I called the hotel and they stated I would still have to pay the resort fee as the reservation did not come through there system with detail info. If I still needed to pay the resort fee, then, the pricing was not a deal at all, in fact more, than booking direct. I decided to cancel a few hours later and I have not been able to get anyone on the telephone. Trivago, must do a better job of selecting their affiliates as Contact and customer service is everything.