I have been trying to get hold of easemytrip in order to alter my return flight and have had little to no response from anyone on their team. I have been attempting this for nearly three weeks and am getting very close to having visa issues because of this lack of customer care. I find this attitude deeply unsettling and grossly unprofessional. Considering the I am well within my rights to apply for this alteration, they are breaching the company policies and terms and conditions stipulated when purchasing the ticket.
I have attempted many times to use the online portals to make these alteration, each time I am unable to as the software does not work properly on their app, or their website.
Terrible experience all round, if I could rate it less than one star I would. Operatives from this company outright lied to me when purchasing my flight. AVIOD AT ALL COST
Hi, Dieter!
We never wanted to disappoint you. Further, please reach out to us via WhatsApp number- +918929416196 so that we can assist you at the earliest.
Thanks!