Dogfood.com.au is one of the most hopeless and pathetic people to deal with. I ordered holistic select on 4 weeks ago and nothing has been delivered. 2 weeks ago I received an email from the courier company that a parcel has been booked however dogfood.com.au did not deliver at the courier office for them to deliver it to us. I called these people endless times. Majority of the times no one will pick the phone and by any chance if someone does then they are rude and tells me to forget about the order now. Left countless messages, emails with no response. Will be taking them to VCAT for a resolution.