Applied to get phone unlocked on the 30/01/2020, payment was taken out of acc, but no confirmation or any sort of reply to this day. Emailed them a couple of days ago and still no contact from them. I'm so disappointed and just want my money refund.
I'm deeply sorry to hear about your experience. We pride ourselves on efficient service and communication, and it's clear that we fell short in this instance. Please share your order number, and I'll ensure a prompt investigation and resolution to this matter. I understand how crucial it is to have your device unlocked and to receive timely updates.
We genuinely value your business and want to make this right for you. I apologize for any inconvenience, and thank you for bringing this to our attention.
Best regards,
The UnlockRiver Team
Dilys Has Earned 12 Votes
Dilys S.'s review of Unlock River earned 12 Very Helpful votes
Hello Dilys,
I'm deeply sorry to hear about your experience. We pride ourselves on efficient service and communication, and it's clear that we fell short in this instance. Please share your order number, and I'll ensure a prompt investigation and resolution to this matter. I understand how crucial it is to have your device unlocked and to receive timely updates.
We genuinely value your business and want to make this right for you. I apologize for any inconvenience, and thank you for bringing this to our attention.
Best regards,
The UnlockRiver Team