Ordered April last year, receive ring but without my customisation.
They said they will send me a new one as they have made a mistake, however, they haven't shipped out my ring nor are replying back to my emails.
I see you are very active on this review site so if you see my review, take action and respond to my emails, please.
Can you please email or call us to get this resolved. If we made a mistake, we will fix this for you. Thank you, TF