It was great in terms of getting a prescription, but if the doctor orders a lab and is the only one responsible for getting results to you, DON'T do it. You won't be able to contact the doctor, and customer service will tell you they can't do anything other than recommend scheduling ANOTHER appointment to TRY to get YOUR results. Me and my entire office are prevented from returning to work until labs results are in, and the lab confirmed that the results have been faxed to the doctor. Crock of crap.