This 2 bit company, I tell ya what!. There hopeless there products are hopeless, there costumer service is hopeless I've gone through 2 units in 2 years!. Due to malfunctioning with there cheap China made parts. $#*! this company. All they keep saying is take pictures of this, take pictures of that. Blah blah blah. One time a lady answered and there were $#*!in dogs barking. She was probably sitting on her couch, in her underwear smoking a cigarette taking phone calls. $#*! you ecotemp. Not even worthy of 1 star but unfortunately I have to to submit my review