Their return address is invalid so it's not possible to return anything. Here's their business line but I'll bet they don't pick up *******532. And *******502
Update: The company got back to me -- 4 1/2 months later! -- to tell me that their address is valid. What a joke! I even checked with the postmaster who told me that no such business exists at the address. Stay away from this company.
Hello Donna,
We apologize for this inconvenience. The return address is definitely valid and is deliverable by all carriers. All of our customers' returns are processed without a problem, so we are sorry you had experienced this with your returns. Feel free to write again to Customer Service at 1015store@gmail.com with your order number so we can rectify this issue for you.
Thank you again for your feedback as this helps us to grow and improve as a business.