• 1015Store

Overview

1015Store has a rating of 3.5 stars from 42 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1015Store most frequently mention customer service, and return policy. 1015Store ranks 182nd among Women's Clothing sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • customer service is the least helpful I've ever experienced in my life.
  • I was hoping to return the dresses but their return policy is in their favor.
How would you rate 1015Store?
Top Positive Review

“So cute and affordable”

Deborah o.
4/11/18

Honestly, this place blew my expectations. Not only were the clothes affordable, they were really good quality. Id choose this place over forever, H&M, etc. any day lol. Quality is good, clothes are super cute, and the shipping was fast too! A lott better than I expected, and if any of you are thinking of buying something or not, Id say do it. Their dresses and shirts were really cute and soft Now my bank account is crying bc I just placed another order. Haha

Top Critical Review

“Horrible, dishonest business”

Donna M.
11/30/17

Their return address is invalid so it's not possible to return anything. Here's their business line but I'll bet they don't pick up *******532. And *******502 Update: The company got back to me -- 4 1/2 months later! -- to tell me that their address is valid. What a joke! I even checked with the postmaster who told me that no such business exists at the address. Stay away from this company.

Reviews (42)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (12) return policy (6)
Thumbnail of user deboraho25
1 review
0 helpful votes
April 11th, 2018

Honestly, this place blew my expectations. Not only were the clothes affordable, they were really good quality. Id choose this place over forever, H&M, etc. any day lol. Quality is good, clothes are super cute, and the shipping was fast too! A lott better than I expected, and if any of you are thinking of buying something or not, Id say do it. Their dresses and shirts were really cute and soft Now my bank account is crying bc I just placed another order. Haha

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hey Deborah,
Thank you for taking the time to write a review! Thanks so much for giving us a chance. We are happy to hear that you enjoy your purchases so far. Although we can't do anything about the loss of funds in your account, we are happy to continue to offer really affordable items henceforth :P Please know that Customer Service is always happy to help in any way if you are ever unhappy with your purchases. We appreciate your feedback!

Thumbnail of user dennisk67
1 review
0 helpful votes
April 11th, 2018

I love shopping at 1015. They always carry really "in" and cute things for less than half the price I would be paying retail anywhere else. They also have really good deals and promotions around holidays.

Customer service is always really helpful when I need too. At some point in my day I will always check out 1015 and I always find something super cute!

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hey Dennis,
Thank you for taking the time to write a review! We are happy to hear that our site offers relevant items with an affordable price tag. We bring in new styles weekly, so you're doing the right thing checking back often ;) Please know that Customer Service is always happy to help in any way if you are ever unhappy with your purchases. We appreciate your feedback!

Thumbnail of user deandrar
1 review
2 helpful votes
January 12th, 2015

I ordered two dresses from this site (my second time shopping with them) the dresses were nice, I really loved one more than the other though. One wasn't really made very well but it was ok and wearable for the price. I wanted them quickly as I was going out of town and I emailed the store and they assured me i would receive them on time and I did. Now, after the first wear the dress that I really loved developed a small hole around the boob section where they have a metal thingy to give your breast support. But nothing I can't fix. My thing Is... This is I CHEAP clothing site... do not expect BCBG or Saks fifth Avenue type clothing expect $10 $15. Overall acceptable.

Thumbnail of user kaceyk2
1 review
1 helpful vote
April 12th, 2018

I love the variety of styles that 1015 offers! Their tops and dresses are super cute and comfy. Best thing is... its affordable!

Thumbnail of user jend65
1 review
1 helpful vote
April 12th, 2018

I'm always a bit skeptical about clothing that comes at an affordable price but not here! I bought two dresses and a top just to try the quality and I was surprised at the quality of each item! I've been wearing them for a good two months and I still love them, they still feel as great as when I first got them in the mail. Let me tell you, their customer service is also on point! I wasn't sure which size I should get but they were so patient and gave me lots of tips and suggestions on their clothing styles and sizes. I am for sure a fan.

Thumbnail of user ryanl74
1 review
1 helpful vote
July 13th, 2017

I bought some cute dresses for my girlfriend and they are really good quality! They arrived on time and clothes are just the right fit. I ordered the "First Kiss Mini" and she said it fits very well and material is very soft. You can't get this dress for this cheap of a price... I had no problems with my order and had great customer service. Will recommend to anyone who is looking to buy cheap and cute dresses here.

Service
Value
Shipping
Returns
Quality
Thumbnail of user maiv8
1 review
3 helpful votes
February 16th, 2017

I'm only give a 5 so ppl can see this! The size do not come true to size and is super cheap fabric. I ordered a large lace dress that buckles on the top, first it didn't even go pass my hips and the buttons was sewn on over tiny holes that u can't undo the neck line. I'm so dissiappointed cause it looked super cute, but that's what you get for looking at "discount" deals! Which there return policy is crap. No one to contact and return and sales which has most are.

Thumbnail of user jocelynd7
1 review
3 helpful votes
July 18th, 2017

I was hesitant to purchase from them at first after reading a handful of the bad reviews about clothing quality and customer service. Glad I went with my gut because the dress I ordered is as cute as the pictures. One problem was that there was one button missing so I emailed them through the site and Jamie helped me the next day. They even sent me a completely new one to replace it! They have a customer for life now. If there's something you like, buy it! Or even contact them! Jamie is so helpful and nice.

Thumbnail of user joanp42
1 review
1 helpful vote
July 23rd, 2017

I was looking to buy a dress for the summer and ending up buying 4 dresses. There are a lot of summer deals and discounts that I just couldn't miss. My order came right on time and I had a question about one of the dresses and the customer service was awesome. They got right back to me and they were very nice. I will definitely be buying from them again. I get so many compliments on the dresses every time I wear them out.

Thumbnail of user jasmineh54
1 review
1 helpful vote
April 13th, 2018

The prices are low but the quality is not! My favorite place to refresh my wardrobe! Love this place so much I tell all my friends to shop here if they are looking for cute new clothes!

Thumbnail of user sophiay7
1 review
0 helpful votes
August 9th, 2017

I recently ordered some activewear and cute floral dresses from 1015 store. All of the pieces were very trendy, and exactly what ive been looking for... at a lower price point than comparable fashion brands! I got consistent compliments on the activewear on my hike both from my hiking group and from strangers! 100% recommend!

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hey Sophia! Thank you for taking the time to write a review! We're so glad to hear that you love the dresses. Please know that Customer Service is always happy to help in any way if you are ever unhappy with your purchases. We appreciate your feedback!

Thumbnail of user angelab239
1 review
0 helpful votes
April 11th, 2018

Love the selection of clothing on 1015store! The clothes are trendy and great quality, and the customer service is great. If you're looking for cute and good quality clothes at a VERY affordable price, I definitely recommend 1015store!

Thumbnail of user wendyr34
2 reviews
3 helpful votes
April 29th, 2016

I read all the reviews and was terrified to order! I'm so glad I did! I ordered a little over $100 worth to get the free shipping and everything was soooooooo cute! The sizes run true and are so fashionable cute! I'm can't wait till they update new items so I can get more! If I could post pictures on here I would, for about $125 I bought a dress, romper, 3 shirts, shorts, and a suit jacket! So glad I found this site!

Thumbnail of user susiey1
1 review
0 helpful votes
August 1st, 2017

I order most of my clothes from the internet and I've had some good and bad experiences with various companies. With 1015, there were no problems, the package came when it said it'll come and the dresses I ordered are nice and affordable.
I will definitely shop here again.

Thumbnail of user donnam261
2 reviews
3 helpful votes
November 30th, 2017

Their return address is invalid so it's not possible to return anything. Here's their business line but I'll bet they don't pick up *******532. And *******502

Update: The company got back to me -- 4 1/2 months later! -- to tell me that their address is valid. What a joke! I even checked with the postmaster who told me that no such business exists at the address. Stay away from this company.

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hello Donna,
We apologize for this inconvenience. The return address is definitely valid and is deliverable by all carriers. All of our customers' returns are processed without a problem, so we are sorry you had experienced this with your returns. Feel free to write again to Customer Service at 1015store@gmail.com with your order number so we can rectify this issue for you.
Thank you again for your feedback as this helps us to grow and improve as a business.

Thumbnail of user aprilc48
1 review
0 helpful votes
August 2nd, 2017

If you're looking for trendy, affordable pieces look no further. I order three dresses from this site for an important event and was not dissappointed! The colors are vibrant, and the style and cut were in line with the sizing guidelines.

When one of the dresses did not fit, the customer service was excellent and responsive.

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hey April! Thank you for taking the time to write a review! We hope the event was a success and you stole the show in our dresses! We're so glad to have been able to advise and help with returning the dress that did not fit. Please know that Customer Service is always happy to help in any way if you are ever unhappy with your purchases. We appreciate your feedback!

Thumbnail of user sharons151
1 review
0 helpful votes
July 15th, 2016

Reading some of the negative reviews (many from 2014) I was somewhat hesitant to order, but the Flourish solid color summer breezey tops at $15 were so attractive I decided to take a chance and ordered one of each of their 3 colors and I just LOVE them. Processing wasn't immediate, took two days to go from Pending to Processed and the next day went to Shipped and shipping was fast, coming Priority Mail. Instructions are to hand wash, cold water which is fine with me for the look and the price. VERY SATISFIED!

Thumbnail of user bobbys58
1 review
4 helpful votes
January 19th, 2016

Run away as fast as you can from this business! Don't be fooled by low prices! They have no customer service, and will not respond to emails or phone calls. You cannot even reach anyone vial telephone.

Thumbnail of user peterl161
1 review
0 helpful votes
July 24th, 2017

I was browsing for some clothes for my friends and the items seem very neat and fabulous. The website has been established very convenient for the on-line customers.

Thumbnail of user sophiep9
2 reviews
5 helpful votes
September 20th, 2015

I placed a big order, most the clothes fit really well and quality is great. It only took 3 days to receive my order, such fast shipping! Only one dress fits too small, I contacted the customer service, returned it and got my refund in a few days. Will buy again!

Thumbnail of user gingers20
1 review
3 helpful votes
December 30th, 2017

All clothes made in LA? Cannot get any response from anyone? Ordered 12/14, items were shipped 12/19 and have not arrived almost two weeks later in the same state. Cannot get any response. I question all the glowing reviews and suspect they are purchased.

Thumbnail of user tenfifteens
Customer S. – 1015Store Rep

Hello Ginger,
We're sorry to hear that your order was not received. Feel free to write to Customer Service at 1015store@gmail.com with your order number so we can rectify this issue for you. We hadn't received any messages about orders not being received. However, we are more than happy to help in any way we can! Thank you for your feedback. Again, we apologize for this inconvenience.

Thumbnail of user kellyr90
1 review
0 helpful votes
May 19th, 2016

I recieved the dress today which is perfect color and fit!

Thumbnail of user sarahl76
2 reviews
8 helpful votes
October 30th, 2014

Just got my new dresses In the mail! EVERYTHING I wanted and more! Record shipping time to NY consider they are on the west coast.

Thumbnail of user vanessay1
2 reviews
5 helpful votes
December 31st, 2014

Ordered once a year ago, just made another order last week since they changed their return policy and am very happy with everything, fast shipping time and really nice clothes.

Thumbnail of user sarahm94
1 review
5 helpful votes
October 19th, 2014

I've been a customer for since they opened years ago, always loved the clothes, and their new site is totally amazing! For the people that complained about their return policy, they changed their policy too, which is definitely much better. Love the stuff they put up lately and quality is awesome! Keep up the good work

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From the business

Cheap clothes don't have to be cheap quality? With our trendy clothing you'll be able to put together high-quality, cute outfits on a tight budget. Visit 1015store.com to take a look! Follow us on Twitter and Instagram for Behind-the-scenes access to...

Company Representative

Thumbnail of user tenfifteens
Customer S.
Customer Service
1015store is the style destination for the latest trending fashion at the most affordable prices online! We thoughtfully curate our items to suit the needs for women around the world to help make them look as great as they feel. Our bold yet classic career wear blouses and modern blazers cater to the career-driven woman who isn't afraid to channel her strong woman vibes in the workplace. We bring you the best of all different trends for the sexy and confident woman whose style is ever evolving. Whether you're off to the latest music festival, out at the club, or on vacation, 1015store offers a huge variety of trendy styles and cute outfits, from boho mini dresses to stylish off shoulder tops, from body-con dresses to sexy jumpsuits.

With a passion for truly affordable career wear and everyday-wear, the founders of 1015Store made it their mission to offer an eclectic assortment of styles for all the different women out there. It was and still is our mission to have our fabulous customers return for more! Check us out, and let's make this a wonderful marriage of supply and demand.

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