Donna R.

I purchased two bedspreads from this online retailer. There were 3 major problems I found with the products: 1) They are actually duvets, not bedspreads. This was not indicated in the product description and obviously a duvet is a completely different bedding product than a bedspread. 2) They are thinner than sheets - you can see your hand through them when holding them up. 3) They are sized incorrectly. The respective size comforter will not fit inside the duvet (i. E. queen size comforter will not fit inside the queen size duvet). After measuring them I found that they are about a foot shorter in width and length than the standard sizes of comforters. I have detailed all of these complaints to this company several times and asked for instructions to return them for a refund. Their first response was to ask for photos. After I submitted photos, their next response was offering a discount on my next purchase. Each time I responded asking for instructions to return the defective items and they are now ignoring my emails. They do not have a phone number available so that you can call and talk to a real person, only email. Now they do not even sell the duvets or any bedding on their website. They have a completely different set of products.