Donna T.

Here's a copy of my chat with the agent:
Chat started at 5:01 PM
B
Hi Donna, thanks for using FreeLogoServices chat today, my name is Baby. How can I be of assistance today?
Baby S
I thought this was free
I am glad to assist you with your query.
B
Are you referring to free logo?
Baby S
5:02 PM
Yes
After designing it, thinking it was free like it said, it asked for $40
Thanks for the confirmation.
Our company is unique in that it allows for you to create logo designs, try different concepts, and see samples with your company name and colors without having to pay for these preliminary designs.
We want to give you a tool to experiment and see what you like before you need to open your wallet.
5:03 PM
B
Normally a graphic designer will charge at least $300 to produce these concepts, but on our site, this process is free of charge and only takes a few minutes. You can generate as many logos as you like, free of charge.
Baby S
But you mislead people into thinking that they can then use that logo for free
Once you have designed and decided upon the perfect logo for your brand, you will have the opportunity to purchase your logo at an affordable price.
B
As part of your purchase, you can download the logo files in high resolution format as well as formats appropriate for use on websites, in Microsoft Word files, and for printing business cards or other materials.
Baby S
Dishonest
5:04 PM
After someone puts the work into designing it, then you inform them, okay, now pay us
You stole my time
5:05 PM
B
I understand your concern. You can design any no of logos in your account. However, to download the logo files, the logo should be purchased.
Baby S
5:06 PM
I'm writing a review giving others a heads up about the deceitfulness of the word "free" in "Freelogoservices."
5:08 PM
B
However, we can offer the discount whenever you ready to purchase the logo.
Baby S
5:09 PM
You guys are dishonest
Hence the 1.8 rating on sitejabber.com. Should've checked them first.