Donna V.

Paid for a membership, they didn't apply it. Emailed so many times, nothing apart from auto responses and ones making no sense! One told me they would turn auto renew off on my account as requested. I haven't got a membership as they didn't apply it, but happy to keep my money! It's been weeks and I'm getting nowhere. There is no way I want to give them any more of my money, but I want my money back. Have phoned, eventually got through and was told the membership should be applied, but wasn't. Putting a disput in to my bank as that's my only option now. I am so disappointed as have used them for years with no problems, so what's happened?! Order FWUK*******