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Haven't received order I paid for. They keep sending emails saying they're going to express deliver. Doesn't happen. Over and over. They have my money. I have nothing!
Tip for consumers:
That shipping takes six months perhaps or maybe longer.
Ordered death certificate in mid-March. Paid for it. This is June 3rd. Nothing! I've sent a zillion emails. No reply. Scammy outfit. Do not use this organization for anything!
Tip for consumers:
Simply don't use it.
Products used:
None
Cinnabon purchased in Laughlin were dry and tasteless, no gooey goodness. I sincerely hope this is not the new recipe everywhere!
Do not try to avail yourself of Macy's Customer Service. It is essentially non-existent. Whatever your issue may be you will have to repeat it to a number of so-called representatives a number of times after having been transferred a like number of times, each representative saying "I will take care of your problem, ok?" only to be transferred where you will be asked to repeat all information starting with "what's your problem?" And at the end of this minimum of an hour call? Nothing has been taken care of. Nothing. And you can't email Macy's. Nor can you live chat. So if you are deaf or hard of hearing or unable to understand broken English you're especially out of luck. Very very bad customer service. No customer service at all. My Macy's cards are being cut up and trashed.
Tip for consumers:
No customer service. Shipped to wrong address. Check email immediately after placing order to make sure they are shipping to correct address. They will not help if shipped wrong!
Products used:
None
Very difficult to contact customer service. When contact is made, agent hangs up before any resolution is made. Very hard to understand agent due to language issues. Cannot contact CS via email at all. Problems still not resolved after weeks of trying.
Hi Dorothy, I'm so sorry you've had this experience! I'm happy to look into this further! Please send me a message at SocialCare@blinds.com confirming your phone number and address and I'll do all I can to turn this around for you! -- Robin U, Blinds.com Social Care Team
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Empty.
I had trouble with every order with this operation. Its basically a bate and switch deal....
I purchased 2 rings from them last 12/23. I had them mailed to where I would be for the holidays,...
Hello Dorothy. We appreciate you placing your certificate order through VitalChek. We apologize that you have not received your order yet. Please contact us with your order number so we can assist you. The quickest way to reach us is by private message at Facebook.com/VitalChek. You will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.