dov S.

They make it IMPOSSIBLE to cancel. I've given them written notice through their comments section (which is how they ask you to cancel, that or call a number no one answers) and attempted to call numerous times after their deliveries billed me multiple times for items not delivered and set up recurring deliveries when I specifically did one time orders to avoid any hassle. They also neglected to take my empty bottles, then fraudulently billed me 19.99 to collect them a month later. Check your statements for accuracy people. File complaints with the Kentucky attorney generals office to start a class action if you have had similar issues. I can't believe a company forces you to retain their services. I warned them I would call police for trespass if they attempted delivery again and they ignored me and snuck onto my property and left bottles I didn't order and billed me anyways. Still to this day there are more deliveries I don't want set on their site and I expect will show up anyways. There's no way to get through to them. Hopefully I am there and notice the guy show up so I can tell him in person to stop. "I don't have any rented equipment so just stop bringing me 5 gallon bottles I am not ordering please" I expect I will say.
Needed to cancel my credit card and file fraud charges with them. Have never been able to reach a person at any of their phone numbers and tried calling multiple times at different times of day and week over course of a few months. The recording just tell me they are too busy and hang up after waiting through the prompts.
I surmise there are others this has happened or is happening to. Yeesh what a nightmare. I like never ever leave reviews about anything... this was my experience. Perhaps yours will differ?