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Tamara E.

Contributor Level

Total Points
81

1 Review by Tamara

  • Girotti

4/22/24

I ordered shoes with a matching purse at the end of April and paid for express shipping. The shoes arrived late in mid March and to date I have not received the purse. That's the first issue. Second I contacted customer service bc the shoes were too tight and the left side of the left shoe was too wide and to find out about the purse. I received no response for
Weeks! I finally got a email response asking for pictures after I called threatening to go to social media. Finally after calling again I got another email saying it wasn't a manufacture error. How that's how they came to me!? Finally after calling again they offered an exchange mid April. I responded and once again I've gotten no response! That's the second issue! The purse I ordered has still not arrived! They said they were issuing a refund and of course they still have not! That's the third issue! If zero stars were an option that is exactly what they would have received. STAY AWAY FROM THIS COMPANY!

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