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David S.

Maryland, United States

Contributor Level

Total Points
90

1 Review by David

  • Temu

10/18/23

I had a fantastic experience with TEMU! My delivery arrived promptly with 7 items at 2:29 pm. However, upon opening the package, I noticed one small item was missing. I quickly went online, clicked on the missing item, and to my surprise, at 2:41 pm, my account was refunded. It took just 11 minutes from delivery to resolution – truly exceptional customer service. Moreover, the quality of the items I received was excellent. I'm thoroughly impressed with TEMU's efficiency and product quality.

Products used:
Polarized Sun Glasses, Mens Ring, Night Driving Glasses

Service
Value
Shipping
Returns
Quality
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Karl W. – Temu Rep

Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu team

David Has Earned 10 Votes

David S.'s review of Temu earned 10 Very Helpful votes

David hasn’t received any thanks yous.

David Has 1 Fan

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