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D W.

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1 Review by D

Sleep Number

  • Sleep Number

“As companies go, a TRAIN WRECK!”
10/19/21

As a stockholder and long time SleepNumber bed owner, I have always found the product quite good.
As a company dealing with the public, the Minnesota firm is horrible. Impossible to reach customer service,
Stores filled with junked-up, "bait and switch" gimmicks, and an intrusive policy for dealing with personal information (which they then sell at a premium to other vendors). Salespeople in their stores are quick to say the company has many problems, and will not listen to employees. Thus, this review.
The person in charge of marketing should be arrested. The person in charge of customer service should be shot.
My recently purchased 360 Smarbed is, surprisingly, still quite well made. The company, alas, is a train wreck.

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Sleep Number product 1
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