Earlin Z.

Can anyone say "bait and switch"? Comcast (Xfinity providers) lures new customers in with decent entry pricing. After that brief period, they hike your rate up and up and up. Also, if you downgrade service, they use vindictive tactics like cutting your services off earlier than the agreed upon date, thus stealing the money you paid for the days they cheated you of. There isn't enough room on this page to enter all their flaws. Just don't take the chance getting ripped off by them in the first place. If you can use a different company, do so. Customer service reps are not adequately trained or their simply trained to rip off every customer and deny them what they pay for. The word "incompetence" immediately comes to mind.