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Edison K.

Contributor Level

Total Points
87

1 Review by Edison

  • Writers Hub

3/26/22

Toxic, Unethical, Malicious and Fine-motivated company.
The company literally uses fines on delays, unexplained fines for reassignments and payment cancellation as part of their model to make money. The QA and Support team are purely malicious, and any issues among writers will be referred to the HR which is basically more toxic where you meet Mia Palmer, Naomi Wilson, Riley Hampton. I can say Joel Walsh was fair and understanding. However, this company can make one go mental just because of a QA that will check your orders and give comments even when they are not well versed with your field. Sometimes, QA agents provide comments and later the client revokes the content written as per QA directives and they will not take the blame. Actually, they will reassign you with a huge fine if you don't correct the content which they made you write out of your will. It is clear as it can get, avoid these people.
Here is a specific scenario that made me quit on 24th March 2022. I worked on a 14-page work where drafts were needed and once, I uploaded the draft the QA would check and provide guidance on how to continue. After sending 3 successful drafts (developing from 3 page to 10 page), I finally sent the final 14page (within final deadline). So, as usual, they provided comments where I acted on them and then the second time, they sent a reduced number of comments (as compared to the first time). On addressing, these comments, I was reassigned with the reason that I misspelt Sinha for Singh. Worst of all, I was fined -$67.20. So, my question is, after working bit by bit, under QA supervision till completion of the order, I don't get to be paid, but rather, I pay the company $67.20. So inhumane, and they could not allow me to explain, because the QA acts as if they know everything. I have always had an attitude in life and felt toxic, all because of working here. I came clear and told both the HR, QA and support, to clearly do the orders themselves, as I quit- and now I am liberated. This company will literally reduce your lifespan as daily you wake up feeling hurt, disrespected and oppressed. Modern slavery. The company is run by people who are worse than murderers because I have seen a friend hitting a wall hard because of frustration. I am writer and what hurst a writer most, is spending valuable time and intellectual resources on working an order, only to end up having a negative compensation on the same order. I pity any person seeking to work here. I wish there could be a place to attach my bonus/fines section from my hub account. They can fine you, reassign and then give a new writer the same work they said is urgent - more than 3 days.
On this account, one order can be handled by 5 writers where the first 4 writers have been reassigned with a negative which is part of the malicious scheme. I have worked for hub for a significant period and trust me, if you can run, that's not enough, you need to fly away and never get anywhere close to this people. But maybe experience is a good teacher, so - it's up to new writers to decide.
Within just 3 months my ID *******, you will find new writers with ID *******, meaning more than 300,000 writers have been recruited, but on the platform, the easiest job will have only 130 bids. I have been hurt seriously and wouldn't like anyone to suffer on their hands, especially I don't want such kind of atrocities and toxicity to be perpetuated on honest people.
Worst company ever
For you to even complete one order, it will take forever, with QA messing you around and support won't listen to anything about time or work issues. They will just give you an ultimatum,. If you don't send by the time, we will fine and reassign to another expert- who is definitely a victim of the same vicious cycle.
The company has survived this long because of a high number of learned individuals in Kenya, Nigeria, India, Pakistan and other developing countries who are really desperate. I wish other companies would face off this malicious people.
I can literally explain about this company the whole day but I have to go.
When you leave this company, don't forget to go and go forever

Tip for consumers:
Never use the site just because of its QA and fine policies. Do you want to get stuck doing one order for 5 days while you could work for other companies and maybe do 3 or more orders during the same time? I regret wasting my time here. If it is your first time, you can try and be a lesson for others.

Service
Value
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James M. – Writers Hub Rep

Dear writer, we are sorry to hear that your experience on our platform was negative.
Please, be advised that a fine is an extreme measure taken only if the writer breaks the agreement of providing a quality paper on time. Each writer has the opportunity to evaluate the order's deadline and complexity before starting the work; in case the writer realizes that they are not able to meet the paper's requirements, they can ask to reassign them from the order, and if it is requested in a timely manner, no fine will be applied.
However, if the expert took the order and then failed to meet its deadline or its requirements, they put at risk not only one order but also the whole company's income and reputation.
We never force the writers to work on the orders they are not experienced in; we also never force the writers to take orders if they are unsure they can meet the deadline. Therefore, we heavily rely on the writers' responsibility, and we are forced to take measures if it is not handled well.
As for our QA Department, their main goal is to guide the writer and make sure that the customer's instructions are followed. Their comments are based only on the customer's instructions, academic standards, and common sense. Also, the order is never reassigned because of only one typo; it can be reassigned only due to numerous content issues, fake citations, or plagiarism. QA's aim is not to criticize the writer as much as possible but to make sure that the order is completed on time and that it follows initial requirements. QA does not benefit anyhow from the writer's reassignments or fines; it benefits only from the final product of high quality, just like any writer does.
We are also very open to discussing and removing unfair fines; all account managers encourage their writers to inform about unjustified penalties. If writers do not get proper assistance from the department that applied the fine, the account managers are always there to intervene.
As far as we can see, your account manager decided to terminate your account due to numerous instances of poor-quality papers provided, not following the customer's instructions, plagiarism, and lateness. We admit that failure to follow basic algorithms and quality standards may result in fines or even account termination. This information is not hidden, it is in our policy, and we remind our writers about this from their first day at work.

Edison Has Earned 7 Votes

Edison K.'s review of Writers Hub earned 7 Very Helpful votes

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