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Edward B.

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Total Points
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1

1 Review by Edward

Laithwaites

  • Laithwaites

“Unordered deliveries/ unsanctioned credit card deductions”
1/24/23

I've been dealing with this crowd for a couple of years, and they were ok at the beginning, but I have finally had enough. I made a one-off order of a case of wine from them before Christmas for office party giving them my cc details etc and all went well product delivered and so on. On 11 January I noticed a strange transaction on my cc account Laithwaites debited 200plus dollars for wine I never ordered nor didn't want. They had done this previously also and I complained to them then but they don't care. So be warned!

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Helpful  (2)
Thank you
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Thomas F. – Laithwaites Rep

Sorry for the confusion, Edward! We only want to send the wines you want. Please reach out to us by phone, email or chat, so we can take care of this for you.

https://www.laithwaites.com/jsp/customerservice/common/contactus.jsp

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