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Eirini E.

Kent, United Kingdom

Contributor Level

Total Points
80

1 Review by Eirini

  • Lloyd's Bank

3/9/24

Racism and unprofessionalism!

Due to the unprofessional actions of the bank (unreasonable account blocking), I had problems with my business. I lost about 2,000 pounds. When I tried to unblock my account, the bank employees sent the police to my home to check my identity!
As if it was impossible to do this in the bank where I came personally with all the documents?
The bank is the same company as a supermarket and therefore the bank has no right to invade the privacy of customers and even more so to force the police to carry out stupid actions of the bank for the money of taxpayers.
I closed my bank account even though I was a customer there for 10 years!

And I don't advise anyone to open an account there!

Tip for consumers:
never open an account there

Products used:
Personal account

Service
Value
Quality

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