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Avoid this deceptive company and please pay attention to negative reviews. Upon having to cancel a planned family summer holiday in advance, Opodo assured me the airline would provide an open ticket voucher to the same value. Received email from Opodo confirming this open ticket. No offer of my legally entitled refund. I recently tried to rebook these flights for the summer and was refused. Opodo insisting that flights must be used before March 23. Have also learned that the airline do NOT even fly this route again until April 23.
I hope customers do their homework and avoid booking with Opodo & they are investigated for these practices.
Appalled Customer
Tip for consumers:
Do not use - Avoid
Products used:
Flights
APPALLING service from this company -Do NOT buy from this company. Almost 2 weeks after purchase, the phone has not even been dispatched. Despite payment being debited immediately. Now being told that I have to wait until 14 working days before I will receive a refund.
This company should be ashamed of their conduct and they deserve 0 out of 5.
I hope all the bad reviews that I will continue to post will help others avoid having their money taken the same way.
AVOID AVOID AVOID
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