As a student of computer science, it is quite difficult to find help online in the fields of programming and web design. Most of the info you may find appears on forums, where the users involved are not qualified or do not know what they are talking about. Lucky enough, in studypool you can see tutor's profiles and check their background. When you find the tutor that works best for you, you can even contact them directly via messenger and start having a chat if you need to before hiring them. If this is the future of finding help online, then I think it's great.