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Eliane R.

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1 Review by Eliane

Herschel

  • Herschel

“No stars—worst company EVER”
8/23/22
Verified purchase

I ordered their Cruz travel pouch (on sale) for a 3-month trip to Europe—2 weeks before. The bags arrive AFTER I left. When I got back and open package, I realized zed they were seconds—lopsided, weird sewing of seams. Their returns expire in 30 days. They do not answer the phone—was on hold with "customer service for 2-hrs …listening to weird tunes :( & gave up. I'm stuck with 3 crappy bags and no one to talk to. Beware!

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