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Eliseu C.

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1 Review by Eliseu

Rumbo

  • Rumbo

“Neither Rumbo, LastMinute or Bravofly answer my complains”
7/9/23

"On 12 Jan 2023: Booked 3 x flights FAO-SFO 20 July to 15 August 2023: (Booking ID *******393). Paid EUR 3204.99.I had to change the departure date to 23 July 2023.
I requested cancellation, and was led to understand that my reimbursement would be processed.
On 17 Jan 2023 I booked 3 x flights FAO-SFO 23 July to 15 August 2023: (Booking ID: *******655) I paid EUR 2544.49.
After many exchanges with Rumbo chatbots, I was finally paid a travel VOUCHER on 11 June 2023 (5 months after cancelling) of only EUR211.83.
I would like to recover the balance of (3204.99 - 211.83) of EUR 2993.16.

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