Elizabeth F.

I saw advertisement on tv & was impressed with product & price ($9.99 to $14.99 with free shipping).
I called & waited over an hour to speak to a representative. I didn't want to use the automated system. I waited on hold & finally got someone on the line. It was a person with thick Indian dialect & connection was bad. He wanted to sell me like 8 tiny bottles of hand sanitizers for $80.00! When I refused, he told me I would have to use internet to order. I was frustrated & thought even tho I didn't want to - I would use the automated system. I started using this auto system & AFTER I gave them my credit card number - was cut off. I did not authorize the purchase & didn't even give a shipping address. I thought it was automatically canceled & checked my card charges for a week & I thought this confirmed the cancelation. Well, lo & behold - a week & a half later - a charge of $29.14 showed up! I called my bank & they couldn't help me. I would have to deal with handvana/bubhead.
I emailed numerous times to say I wanted refund but no answer. I am thoroughly disgusted...
This company is a SCAM & they continue to run their ads all the time on television. I wish I had looked at the reviews before I ordered.