Elizabeth I.

If you like honesty, integrity, good customer service and prompt delivery times, then stay the heck away from this company.

At first glace, they deceptively give the impression that they are based in Australia (Australian messagebank number and email address which fails fraud detection tests). Don't fall for it.

Also their internal 'tracking' system is baloney and doesn't marry up with the date that they actually dispatch the goods.

For example, I was told weeks ago that my item was dispatched only to find it was finally dispatched just a few days ago and is STILL in America, waiting to make the journey abroad to Australia.
So all that time I thought it was in transit (based on their lying automated email updates) it was probably sitting in some warehouse on the other side of the globe collecting dust.

I have requested a bank charge back and will be forwarding a complaint to the ACCC.