It has creases sewn in it. Not worth 18.95 when l contacted them they said they couldn't find a record of my purchase. I recieved it An hour ago its got snags in it to these look like factory rejects l asked for a return label recently lve bought other bedding from cuddledown that was fine but £18.75 for a badly made pillow they say they are proud of the quality of their products and meticulous haha