Sales reps tell you lies and sell you products you don't need! I run a business and would never do this to my customers. I was told one thing and sold another! I come from the MidWest but was not raised to treat people like this company does. The higher you go up the chain to talk with someone the more they cover up for the guy below and chassis you for signing documents even though sale rep is not tell the truth! I am sure someone will delete or try to smooth this over in a response!