Elizabeth S.

Let me start by saying I love their styles. I spent a ton of money on several tees. Almost all of them had holes within weeks and I wash on gentle and hang to dry! Wrote to customer service twice with no response. Highly disappointing for the price tag. Buyer beware.

I signed up for the monthly service, only to find that they had nothing in stock in my size. I needed clothing for an event, but literally no dresses that I liked were in stock. Also, the styles have not been updated in over a year since I had rented a few items as a one time event a while back. I wrote to cancel my membership a few days after spending hours on the site hunting for some items to no avail. I wanted to be refunded the $160 I had paid since it had only been a few days and I hadn't rented anything. They told me they could not refund me after repeated attempts because it was their "policy" So basically they stole $160 from me since I can't find anything in my size... great policy. Buyer beware.