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Order delayed due to address issue. When I called, I wanted to know which items were still available- because their shipping is very high. Rep put me on hold and said all items were still available. Pushed back as didn't see on site and didn't want to pay exorbitant shipping. Again, told available so I authorized card. Was charged $92 for $63 gown. Overcharged for shipping. Shipping Outrageous for 1 item. Rep LIED to me. No response yet from Customer service about order.
Tip for consumers:
I wouldn’t bother unless item on sale and cant find elsewhere.
Products used:
None yet, want full refund including shipping charges - simply put, Customer Service lied.
Elizabeth W.'s review of CuddleDown earned 8 Very Helpful votes
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Empty.
Ordered comforter in November and The last of December I called to check on it. I was told that...
Stay away. Outsourced call center to try and help me. Messed up the order, charged me for extra...
