ELLEN G.

So far - so good - first time shopper

We complained of damage to the rear left fender of our RV after they replaced the windshield. In response, they sent a picture to prove it wasn't damaged when they took the picture in their service bay. The RV had been nowhere else! It was driven directly home and parked on its pad. They moved the RV out of the service bay and backed it into a parking space outside and did not take the picture after they parked it. A week later when preparing for a trip, we found the damage. When my husband took it back to show them the damage, as requested, the clerk said, "Oh yeah, the Altima". We were able to confirm that "yes" they did damage an Altima, but they refuse to accept responsibility for the damage they did to our Siesta. They suggested we claim the damage on our insurance and offered to talk to our insurance company? IF YOU WANT TO USE THEM - - HAVE THEM COME TO YOU OR STAY AND WATCH.