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Elzbieta Z.

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1 Review by Elzbieta

Brookstone

  • Brookstone

“Worst customer service and return policy! Ever!”
6/17/20

So, I did happened that I have to return an item which I did order online from Brookstone as a Father's Day gift for my husband.
Unfortunately, my husband didn't really like it. He said he won't use it as much and just told me that I should return it.
Well, now I do have a problem because I can't rich Brookstone customer service over the phone. I did email them and just got email from them to wait 2 business day. Its more then that already.!
How difficult is email return label in those days?!
The item was expensive and I wanted my money back, specially that I LOST MY JOB due COVID-19!
Wanted to surprise my husband for Father's Day and now I don't know what gonna happens?

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