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Purchased a theme from them, license code did not work when registering theme, got locked out of account, customer service did not fix the problem, after 3 attempts. It wasted 2 days of time to try and wait for them to act, and 2 days lost! Too bad for the authors of the themes! Go elsewhere, Envato is just not providing the service!
Tip for consumers:
Customer Service and Refund policies
Products used:
Bridge Wordpress Theme -- purchased, unable to use
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