Emilie N.

I've ordered from Altitude sports quite a few times - I bought running shoes, gloves, winter jackets (x3), school bags and they were always delivered in great condition, perfect quality and authentic. Delivery was always super quick (I live in Canada) and I like their lifetime membership perks. They even have interesting sales and offer credits as perks which attract me more to buy from them than another store who would have a similar sale. I have never had to return anything so I cannot speak on that part. I also have chatted with their customer service and they've all been pretty helpful.

It's my go to site for unique and good quality clothes. I've been buying from them for a
Few years now and I'd say their customer service is really good. I find that the majority of all their clothes fit me perfectly (I'm 5'6", 115lbs) and never really had any issues with sizing. I did receive one defective item but they were pretty helpful to resolve the issue fast when I told them. Due to the increasing popularity of the site I do find it takes them a bit longer to reply but they always do try to satisfy you. There was also one time I did a mistake with shipping address and I msg them through IG, through text and Facebook (any contact possible) and they managed to make sure the shipping address was changed correctly. I prefer if they don't use FedEx tho but that can't be always controlled.