Ordered 140 CND worth of items for vacation. Said it would be here 3-7 days after being shipped. It's been 14 days past being shipped, and still no item. After contacting them many times, I finally get an email saying my items are being held at US customs and there is a possibility of them being destroyed? And they are sorry if I suffer loss? UM you mean if the items you sent me did not pass customs, I do not get a refund? Wow what a waste of money. Horrible horrible horrible. Asked to cancel my whole order with no reply.