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Eric C.

Contributor Level

Total Points
80

1 Review by Eric

  • Buffalo Wild Wings

4/10/24

Wish I could give this review zero stars, as it was in my top three worst servers of all time! Isabell the bartender took my order and took my card and that was IT! I had to go to the waitress station myself after waiting 20 minutes for a refill as it was empty. I got my check five minutes after food and not even close to being done. The restaurant was empty pretty much! She was more worried about complaining about the manager and dropping the F bomb more than myself and pull up her pants so it gave her a wedgy every two minutes. She wasn't doing that she was inputting her tips and counting her tips and checking her phone.! Waitress had to go behind the bar just to get her drinks! After looking at Yelp, I can see why this restaurant is struggling. I have to say that the owner needs to start firing and getting people that know customer service! First rule customer service you never ever curse out on the floor and definitely don't complain about management or customers can hear you. The biggest rule is make sure your customers drink is filled! It's sad when the customer Hass to go to the waitress station to get his own refill! Management get your store together already! Looking at your Yelp you can tell you are failing!

Products used:
Buffalo wings

Service
Value
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