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STAY AWAY AT ALL COSTS
I've emailed and called multiple times about exchanging some dog boots for the next size up. I even specified I would pay the return and new shipping. My emails are met with absolute silence and the calls are never answered by anyone. It's been two months now and I've given up.
For being outsourced to China the products themselves are outrageously expensive. Did I mention they ship from China on the absolute slowest economy shipping possible? Yes, if you are ordering from the United States expect your item to arrive to you in about 4-5 weeks.
Since it's difficult and iffy to size clothing for a dog, you will definitely want to consider an alternative business that will actually reply and work with you on an exchange in the likely situation that you may need a different size than the one you ordered.
For the love of god, stay away from Furbabeez.
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Eric, we are sorry for any inconvenience you experienced, which was due to you using different names and emails on your correspondence. You have been sent 2 pairs of shoes, one the original order and then a replacement. You have been fully reimbursed and not charged anything for either pair. The majority of our suppliers are USA based and ship in 2-3 days. You picked the cheapest option with the longer shipping times.