When we had problems with a renter bringing a dog to our rental clearly violating the agreed upon contract. We got no help from anyone but Becky and she handled the problem promptly and efficiently. Vacasa …do yourself a favor and promote her. No one since we have used your company has been as prompt and efficient. She could teach many of your employees what excellence in Customer Service is all about.
Thank you for sharing this wonderful sentiment, Eric. We will be sure to follow up with the appropriate parties regarding your experience. Additionally, we will be sure to pass your wonderful comments along to Becky! Thank you for using our services, we appreciate this feedback as we grow as a team!